Privacy Policy
Legal > Privacy Policy
In this Privacy Policy, we describe how layerseven tv Media Inc. and its parent and affiliates (including but not limited to layerseven tv, Inc.) collect, use, and disclose your information in connection with our IPT V offerings (for example, when you use an iptv box, access the best iptv solutions, browse through iptv services, or interact with one of our iptv providers). We also describe your rights and choices regarding our use of your information.
This Privacy Policy applies to the information that we collect about users of layerseven iptv’s websites, including but not limited to https://layerseven-tv.net, layerseven iptv mobile apps, and other websites, mobile apps or services owned and operated by us that link to this Privacy Policy. These services may include features tied to iptv smarters player, xtream iptv, iptv smarters pro, and may also provide access to newest free global iptv playlists or configurations from approved iptv providers.
Your use of the Services is subject to this Privacy Policy and the applicable Terms of Service. To the extent we provide you notice on our Services of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern that particular data collection and use.
Information collected through the Services is controlled by layerseveniptv, which is headquartered in the United States.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
This Privacy Policy contains the following sections:
The Information We Collect
How We Use Your Information
How We Share and Disclose Your Information
Cookies and Similar Technologies
Online Analytics and Advertising
How We Protect Your Information
Retention of Your Information
Third‑Party Links and Features
Your Rights & Choices Regarding Your Information
Additional Information for California Residents
Children
Changes to Our Privacy Policy
Contact Information
The Information We Collect
We obtain a variety of information from and about you as you use the Services (including when you engage with our iptv services, use an iptv box, deploy iptv smarters player or iptv smarters pro, or sign up through one of our iptv providers). Please note that we need certain types of information so that we can provide certain Services (for example, deliver the best for iptv experience). If you do not provide us certain information, or ask us to delete it, you may no longer be able to access or use our Services.
Information You Provide to Us
We collect information directly from you through your use of our Services. For example:
Your account registration and administering your account;
Processing and fulfilling your requests (for example, activation of xtream iptv service, or configuration of your iptv box);
Your communications and dealings with us (including via our website, interactive chat, mobile app, on third‑party social media sites, by mail or email);
Your participation in promotions, surveys, or research;
Your reviews, comments, or other posts to our Services; and
Your requests for customer support or technical assistance.
We will collect any information that you choose to provide to us. The information we and/or our service providers collect generally includes:
Account Registration Information (including identifiers): If you subscribe to our iptv services, we collect account creation information such as your e‑mail, password, and ZIP or postal code. You may also register using third‑party single sign‑on credentials (such as Apple, Google, Facebook). Those credentials are used only to authenticate you, and we do not receive your third‑party password.
Additional Contact or Profile Information (including identifiers): You may provide additional contact or profile information (phone number, online screen name, profile name, biographic information). You may also provide contact information of others (for example e‑mail or phone number) if you invite them to use the Services via your iptv provider or share your iptv smarters player configuration with them.
Profile or Preference Information: You may provide preferences (such as favourite channels, content ratings, preferred device for your iptv box, profile photos). This helps us customise your experience with our iptv services.
Financial Information: To use certain of the Services or engage in certain transactions on our platform (for example, selecting a subscription tier with a specific iptv provider), we collect account and verification information as necessary to complete those transactions, including contact address, ZIP code, and credit or debit card information (which is processed by our third‑party payment processors).
Transactional or Commercial Information: We collect information about your activity and all transactions through your account — e.g., orders or purchases of iptv services, subscription to a newest free global iptv plan, your usage of add‑ons, or programming searched for, recorded on your iptv box, or watched via iptv smarters pro or another interface.
Inquiries and Feedback: We collect comments, questions or other feedback you submit to us through customer service interactions or surveys.
Contests, Sweepstakes and Surveys: To participate in certain promotions on the Services, such as contests or surveys in the context of our iptv providers program, we may collect separate registration information (name, contact, demographic or profile data, preferences related to the promotion e.g., prize selection).
User Generated Content: Certain parts of the Services may allow you to post or submit content (reviews, ratings, photos) or to integrate with other services. Such content may be publicly viewable depending on where you post it (for example, feedback about a particular iptv box or best iptv plan).
Audio Information: We may record customer service calls (for example support regarding your xtream iptv configuration or troubleshooting your iptv box or iptv smarters player).
Partner Program Information: If you apply to participate in our partner‑program (for example you become a partner reseller of our iptv provider network or promote iptv services), we collect application information including company and contact details.
Information We Collect Through Automated Means
When you use our Services (including via your iptv box, the iptv smarters player, or other device), we and our service providers may collect certain information automatically using technologies such as cookies and similar tools (see the “Cookies and Similar Technologies” section below).
Location Information: We and our service providers may collect your location information (including precise or near‑precise geolocation) in order to verify eligibility for some of our iptv services, determine channels available through your iptv provider, improve location‑based functionality, and comply with legal obligations. For example, if your iptv box is installed in a region where certain content is restricted. We may obtain location information from your device’s GPS, Wi‑Fi detection, or other location verification technology. If you turn off location settings or notify us you withdraw consent, you may not be able to access certain portions of the Services.
Device Information and Related Identifiers: When you use the Services (via an iptv box, or iptv smarters player, or via web/mobile interfaces), we collect device identifiers and characteristics (IP address, browser type, device IDs, operating system, advertising identifiers, platform type). We may also collect usage by data‑ and market‑measurement firms on behalf of layerseven tv or our iptv providers.
Usage Information: We collect and analyze information about your usage of the Services (including via your iptv box or iptv smarters pro). This includes referring/exit pages/URLs, number of clicks, files you download, domain names, landing pages, pages and content viewed (including via xtream iptv panel), the amount of time on pages, date/time of use, uploads or posts, error logs, language preferences, and other similar usage data.
We and our service providers also may collect, combine & analyze diagnostic and usage information with information about your online activities over time (including use of other devices, websites, or apps) if such services use the same vendors.
Information We Collect from Others
Affiliates: We may obtain information about you from our affiliates (other members of the layerseven iptv group) or if you use other services from the same group.
Other Companies in Connection with Providing the Services: To provide some of our iptv services (for example via your iptv provider), we may collect information from companies you work with or that we partner with (e.g., your TV or Internet Service Provider, streaming platforms, device manufacturers, mobile carriers, payment processors, voice‑assistant providers). This information may include searches/commands, authentication or activation information, email address or other contact info, device info (IP addresses, device IDs, identifiers).
Other Third Parties: We may receive information from business partners (sponsorship, affiliate/reseller programmes), marketing partners, consumer‑data resellers, researchers or analysts.
Social Media Entities: When you “like”, follow or interact with us on social media platforms, we may collect (with your consent) your name, email address, comments or content you post relevant to us. If you sign up for a promotion (such as a “best iptv” referral) via social media, we may collect related information. If a friend invites you to use the Services (for example via your iptv smarters player configuration), we may collect your friend’s contact information (email/phone) to send the invitation.
How We Use Your Information
We and our service providers use the information described above to accomplish the following business and operational purposes (including in connection with our iptv box offerings, best iptv subscription tiers, iptv providers network, xtream iptv integration, iptv smarters pro interface, and newest free global iptv features):
Administer your account: process registration, verify identity/info (including your location), confirm your eligibility to use the Services via your iptv provider.
Process and track your transactions (subscriptions, renewals, upgrades of iptv services).
Provide, manage and improve the Services (including via your iptv box, iptv smarters player, or xtream iptv control panel), and provide a seamless experience across platforms and devices.
Provide you with updates and information about your transactions and the Services (for example new features in our best for iptv plan or newest free global iptv offers).
Respond to your requests for information and provide efficient customer service (including via chat, email or voice support).
Conduct internal business operations: auditing, security, bug‑fixing, preventing fraud (for example abuse of iptv box multi‑connections), invoicing, accounting, sales & marketing, analytics, research & development.
Contact you about our products, services, promotions, special events, newsletters, or information we think may interest you (for example promotion of our top iptv provider partner or new iptv smarters pro upgrade).
Customize content, preferences and advertising on or for the Services (for example recommending channels on your iptv box, or suggesting “best iptv” plan for you).
Conduct promotions, contests and surveys (for example “which is the best iptv provider this year?”).
Comply with legal and regulatory requirements, contractual obligations and other legal process; establish, exercise or defend our legal rights; prevent fraud; and protect the safety, security and rights of layerseven tv and our affiliates, employees, service providers and others.
Please note: We may combine the information we collect through the Services with information that we collect automatically or receive from other sources — and use such combined information in accordance with this Privacy Policy.
We may also aggregate, de‑identify and/or anonymize any information collected through the Services (such as usage of your iptv box across regions, or overall popularity of iptv services) in such a way that we cannot reasonably link the information back to you. We may use such aggregate, de‑identified or anonymous information for any purpose, including research and marketing (for example determining “best for iptv” features).
How We Share and Disclose Your Information
We may disclose your information in the following circumstances, especially when interacting with our network of iptv providers, iptv smarters player integration partners, or working with the xtream iptv ecosystem:
With our service providers: we partner with third‑party service providers who help us operate our platform, process payments for our iptv services, host data, manage support, manage the iptv box provisioning, or provide analytics.
With affiliates: we may share information within the group of layerseven iptv entities and our affiliated iptv providers to support operations and improve your experience.
Legal reasons: we may disclose information when required by law or in response to legal process (such as subpoenas, court orders) to protect rights, safety or property, or to address fraud or illegal activities involving our iptv services or infrastructure.
Business transfers: if we are involved in a merger, acquisition, reorganization, sale of assets or financing, your information may be transferred as part of the transaction (for example a transaction involving one of our iptv providers).
With your consent: we may share your information with third parties when you have given us permission to do so (for example, if you want your iptv smarters player profile linked with another service).
Advertising & marketing partners: We may share aggregated or de‑identified information (not directly identifying you) with marketing or advertising partners to help promote our iptv services, or our “best iptv” plan.
Other uses: We may share information in other ways disclosed at the time you provide the information or with your consent.
Cookies and Similar Technologies
We and our service providers use cookies, web beacons, tracking pixels, and similar technologies to collect information about your use of the Services (including your interaction with our iptv box interface, iptv smarters pro app, xtream iptv panel, or website). This may include: the pages you view, how long you stay on them, your preferences, and how you arrived at the site.
Cookies help us:
Remember your device or preferences (such as your preferred channel line‑up on your iptv box or “best iptv” favourite list)
Recognize repeat visits
Evaluate and improve our promotions of iptv services
Provide measurement and analytics (for example how many users are using iptv smarters player)
Serve personalized advertising.
You may set your browser or device to refuse cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Services (such as your iptv box remote login, personalisation or “best for iptv” features) may not work properly.
Online Analytics and Advertising
We use analytics and advertising technologies to help us understand how people use our iptv services, which content or channels on your iptv box are popular, how our iptv smarters player app is used, and to tailor marketing to you (for example showing you our “newest free global iptv” offering). We may work with advertising or analytics partners who place cookies or similar technologies on our behalf, to collect or use data about your interaction with advertisements on or through our Services.
You have choices about how your data is used for advertising. You may opt out of certain ad‑tracking/cookies using device settings or by contacting us (see “Your Rights & Choices” below).
How We Protect Your Information
We implement administrative, technical and physical safeguards designed to protect your personal information (including data associated with your iptv box, iptv smarters player, your profile with our iptv provider, or usage of xtream iptv) from unauthorized access, use, modification, disclosure or destruction.
However, no system of data transmission or electronic storage can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Retention of Your Information
We retain your personal information for as long as needed to fulfil the purposes described above (e.g., to provide you with iptv services, support your iptv box or your account with a particular iptv provider, or maintain service records). After no longer needed, or if you close your account, we will either delete your information or anonymize it.
We may retain residual information (for example backups, logs) where required by law or for legitimate business purposes (e.g., fraud prevention, disputes, or maintaining historical data on which best iptv features were used).
Third‑Party Links and Features
Our Services (including apps like iptv smarters player, or control panels for xtream iptv) may link to or integrate with third‑party websites, services or features (for example social media, payment processors, analytics partners). Those third‑party sites and services may collect data about your activities when you use them. We are not responsible for their privacy practices. We recommend you review the privacy policy of each such third party you visit.
Your Rights & Choices Regarding Your Information
Depending on your jurisdiction, you may have rights in relation to your personal data (for example the right to access, correct or delete your information, object to processing, or data portability). You may also control the cookies and similar technologies used for your account or the iptv box interface, or opt out of certain marketing communications.
If you wish to exercise your rights, please contact us at the address below.
For example:
You may access or update information in your account settings (for example your preferences for “best for iptv” lists or your iptv smarters pro profile).
You may request deletion of your personal data (subject to legal or contractual obligations).
You may unsubscribe from promotional emails or push notifications about our iptv services or newest free global iptv offers.
You may disable certain cookies or tracking via device/browser settings (although this may impact functionality of your iptv box or iptv smarters player).
If you are a California resident, you may have additional rights (see next section).
Additional Information for California Residents
If you are a resident of California, you may have certain additional rights under the California Consumer Privacy Act (CCPA). These may include rights to request disclosure of categories of personal information we share with third‑parties (including any third‑party iptv providers or ad‑partners), the right to request deletion of your personal information (subject to certain exceptions), and the right not to be discriminated against for exercising those rights.
If you are a California resident and wish to exercise such rights, please contact us using the “Contact Information” below.
Children
Our Services (including those involving an iptv box, iptv smarters player, or iptv provider subscription) are not directed to children under a certain age (typically 13 or 18 depending on jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we have collected information from a child without appropriate consent, please contact us and we will take steps to remove it.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time (for example in connection with new features of our “newest free global iptv” offerings, or enhancements to our iptv smarters pro interface). When we make changes, we will post the revised policy on our website and update the “Last Updated” date. If required, we may notify you of significant changes (for example via email or in‑app notification). Your continued use of the Services after such changes means you accept the revised policy.
Contact Information
If you have any questions about this Privacy Policy or how we handle your information in connection with your use of our iptv box, selection of a best iptv plan, choice among iptv providers, use of iptv smarters player, or other iptv services, please contact us at:
1290 Avenue of the Americas
New York, NY 10014
Attention: General Counsel
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